Givvio GDPR Privacy Notice

This privacy notice applies to EU/EEA residents accessing Givvio's services from the EU/EEA and will explain how we use the personal data we collect from you when you use our website.

Topics:

  • ● What data do we collect?
  • ● How do we collect your data?
  • ● How will we use your data?
  • ● Legal basis for processing
  • ● How do we store your data?
  • ● Who do we share your data with?
  • ● Marketing
  • ● What are your data protection rights?
  • ● What are cookies?
  • ● How do we use cookies?
  • ● What types of cookies do we use?
  • ● How to manage your cookies
  • ● Privacy policies of other websites
  • ● Changes to our privacy policy
  • ● How to contact us
  • ● How to contact the appropriate authorities

What data do we collect?

Givvio collects the following data:

  • ● Personal identification information: Name and email address only
  • ● Platform usage information: Information about your participation in fundraisers and games on our platform
  • ● Technical information: Basic website usage data collected automatically when you interact with our website

We do not collect phone numbers, addresses, financial information, or other sensitive personal data beyond what is listed above.

How do we collect your data?

We collect data in the following ways:

  • ● Directly from you when you create an account on our website
  • ● Automatically when you use our platform (such as participating in fundraising games)
  • ● From charitable organizations when you participate in their fundraisers through our platform

How will we use your data?

Givvio collects your data so that we can:

  • ● Provide and maintain our fundraising platform services
  • ● Process your participation in fundraising activities
  • ● Communicate with you regarding your account and our services
  • ● Share your information with charitable organizations whose fundraisers you participate in
  • ● Send you service-related communications and marketing materials (with your consent)
  • ● Improve our platform and develop new features

Legal basis for processing

We process your personal data under the following legal bases:

  • ● Contract performance: To provide our fundraising platform services
  • ● Legitimate interests: To improve our services and ensure platform security
  • ● Consent: For marketing communications and non-essential cookies
  • ● Legal obligation: To comply with applicable laws and regulations

How do we store your data?

Givvio securely stores your data using the following service providers:

  • ● Render.com: Cloud hosting services (data stored in the USA)
  • ● National Processing: Payment processing services (we do not store payment card details)

We use commercially reasonable security practices to protect your data. We will retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time.

Who do we share your data with?

We share your data only in the following circumstances:

  • Charitable Organizations: We share your name and email address with charitable organizations whose fundraisers you choose to participate in, so they can acknowledge your donation and provide updates
  • Service Providers: We share data with service providers who help us operate our platform:
    • ○ Render.com for cloud hosting services
    • ○ National Processing for payment processing
  • Legal Requirements: We may disclose data when required by law or to protect our rights

We do not sell your personal data to third parties or use it for advertising purposes beyond our own marketing communications.

Marketing

Givvio would like to send you information about our products and services that we think you might like. We will only send you marketing communications if you have agreed to receive them. You may always opt out at a later date by:

  • ● Clicking the 'Unsubscribe' link in any email received from Givvio
  • ● Contacting us directly at privacy@givvio.com
  • ● Updating your preferences in your account settings

What are your data protection rights?

Givvio would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • ● The right to access – You have the right to request copies of your personal data. We may charge a small fee for this service to cover administrative costs.
  • ● The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • ● The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • ● The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • ● The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • ● The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at privacy@givvio.com with the subject line of "GDPR Request".

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Givvio uses cookies in a range of ways to improve your experience on our website, including:

  • ● Keeping you signed in to your account
  • ● Understanding how you use our website to improve functionality
  • ● Personalizing your experience on our platform
  • ● Ensuring the security and proper operation of our services

What types of cookies do we use?

Our website uses:

  • ● Strictly Necessary Cookies – These cookies are essential for the website to function properly and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
  • ● Functionality Cookies – These cookies allow us to recognize you when you return to our website and remember your previously selected preferences (such as language and location preferences). We use a mix of first-party and third-party cookies.

How to manage cookies

You can set your browser to not accept cookies. The website allaboutcookies.org tells you how to remove cookies from your browser. However, some of our website features may not function properly as a result.

Privacy policies of other websites

The Givvio website may contain links to other websites. Our privacy notice applies only to our website, so if you click on a link to another website, you should read their privacy notice.

Changes to our privacy policy

Givvio keeps its GDPR privacy notice under regular review and places any updates on this web page. This privacy policy was last updated [Date].

How to contact us

If you have any questions about Givvio's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: privacy@givvio.com with the subject line of "GDPR Request"

Or write to us at:

Data Protection Officer,
Givvio
1865 Ridge Point Drive,
Bountiful UT 84010

How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact your local data protection authority.

For EU residents, you can find your data protection authority contact information at: https://edpb.europa.eu/about-edpb/board/members_en

Last Updated: September 3, 2025